Frequently Asked Questions

We use 100% human hair, remy/virgin hair, cuticle-aligned hair. Therefore the quality is ensured to be good and last long.

We collect hair from our reliable suppliers for many years who buy it directly from people. Mainly from Asia,China and Europe.

Yes, absolutely.

Yes, we have three types of hair: Raw, virgin, and Remy hair.

Yes. And we can customize hair ratio according to clients need, but there is MOQ requirements.

We use high-quality and unique dyeing technology. Our extensions have intact cuticles running in one direction, ensuring longevity and tangle-free use.

We have 2 types of swatches. Affordable grade and premium grade.

First one: It include 48 colors.
It made with the cheap (no cuticles) hair.
This set is suitable for clients who run online e-commerce business.

Second one: It include 22 colors.
It made with high quality hair (cuticles’aligned). This set is suitable for hair salon business.

We recommend dyeing from light to dark, as our extensions are pre-dyed and bleached for consistent color. Dyed hair is hard to bleach, but bleached hair can be dyed any color.

For products in stock, the minimum order is 1 piece (factory direct price). Some products, however, have a minimum order quantity (MOQ) requirement.

Paypal, West Union, Bank Transfer.

The best way is to contact us via WhatsApp and provide us all the necessary details.

Yes. We charge samples with factory wholesale price.

For normal type, 3-4 working days. We will tell the production time before you place the order.

Most countries, it takes 7-10 working days.

Fedex, DHL,UPS,GES.

Yes it is possible. If you have not used it, you can send it back to us in 7 days after receiving.
Please confirm the shipping address with our managers.You will be refunded when we receive the hair.

Yes.

We recommend you treat our product as your own hair, using conditioner every time washing your hair. We also suggest not to use the hairdryer nor the hair-straightener as it may damage the hair.

No, but we can customize your brand packaging according to your need.